Product
what is hiyo?+
hiyo is an organic social tonic crafted with adaptogens, nootropics, and functional botanicals to be a better-than-alcohol alternative.™ mindfully crafted with premium ingredients like ashwagandha, lion’s mane, l-theanine, lemon balm, passion flower, and ginger. each can of hiyo produces a delightful sensation that we like to call “the float.” hiyo comes in four refreshing flavors: peach mango, watermelon lime, blackberry lemon, and strawberry guava.
what does it taste like?+
well, we may be biased, but we’d say it tastes like the best drink you’ve ever had. unbiased, hiyo is a refreshing, fruit-forward seltzer. our peach mango is sweet and satisfying, our watermelon lime is light and refreshing, our blackberry lemon is bold and alluring, and our strawberry guava is vibrant and inviting.
is it healthy?+
welllllll, each can of hiyo is USDA organic certified and crafted with only the most bio-available, premium ingredients the world has to offer with just 30 calories per can. hiyo is also non-gmo, gluten-free, and vegan. so, we certainly think so!
what is "the float"?+
"the float" is a delightful sensation that comes from the floaty functionals that are in every can of hiyo. some say it melts away stress, others say it makes them feel more present and talkative, while some just wanna’ get up and dance. honestly, you just have to try it for yourself.
what causes "the float"?+
put simply, it’s a combination of our six main functional ingredients. ashwagandha relieves stress, l-theanine promotes calm focus, lion’s mane promotes clarity and cognitive function, lemon balm reduces anxiety, passion flower stabilizes mood, and ginger aids digestion.
does hiyo contain any alcohol?+
hiyo is a better-than-alcohol alternative™, 0% abv, non-alcoholic, alcohol-free seltzer. so...no, no alcohol here.
does hiyo have caffeine?+
nope! we want you to be able to sleep soundly after a night in or out. our natural lift comes from organic l-theanine, which can be found in decaffeinated green tea and won’t keep you up. in fact, l-theanine has been known to promote more restful sleep.
my grandma likes cbd, what should i tell her is different about hiyo?+
first off, sounds like you have a #coolgrandma. simply put, we’re non-cannabis derived and our feeling is slightly more pronounced. cbd is intended to mellow you out and is often used as a sleep aid, whereas with hiyo, we want you to feel stress-free and present, almost like a runner’s high.
why is ashwagandha in hiyo?+
because life is stressful and you deserve a relaxing, self-love sippin' session! the primary reason we included this adaptogenic wonder-herb in hiyo is that it has been clinically shown to regulate cortisol levels (our fight-or-flight chemical) and help reduce stress. we also use KSM-66 ashwaghandha because it is a full-spectrum extract, with the highest concentration of all major root only extracts available on the market today. it is produced using a unique proprietary extraction process, based on “green chemistry” principles, without using alcohol or any other chemical solvent.
why is l-theanine (green tea extract) in hiyo?+
besides being presidents of the l-theanine fan club in high school, we include l-theanine in our blends to encourage a more focused calm. if you’re sensing a theme here, yes, we want hiyo to promote a less stressful experience for our hiyo fam.
why is lion’s mane in hiyo?+
we included lion’s mane in hiyo because this adaptogenic mushroom is like your brain’s best friend. lion’s mane contains antioxidants, anti-inflammatory agents, and nerve growth factors, and has even been linked with reversing effects of alzheimer's and dementia.
what are adaptogens?+
adaptogens are potent plants and mushrooms that help the body adapt to and counteract the harmful effects of stress. they regulate our cortisol levels, helping our bodies reach a more balanced state of equilibrium.
what are nootropics?+
nootropics are compounds which support healthy brain function. they've been shown to improve cognitive processing, mood, creativity, and focus. some are natural and some are synthetic, but don’t worry! ours are all-natural and organic.
what are functional botanicals?+
we call them our 'plants with benefits'. while you still may be getting familiar with adaptogens and nootropics, we bet you’ve heard of lemon balm and ginger. lemon balm has been known to reduce anxiety and depression, while ginger reduces inflammation and aids digestion.
can i drink too much hiyo?+
if you’re new to hiyo, we suggest starting with a single can and going from there to discover your own version of "the float". that said, we don’t recommend drinking more than four cans in a single sitting, as you’ll reach your daily recommended intake of the functional ingredients, causing the effects to plateau.
can i drink hiyo while taking medication?+
all ingredients in hiyo are categorized as 'GRAS' (generally recognized as safe) by the FDA. however, if you are taking medication or have a health condition, we recommend consulting with your doctor on our ingredients before consuming.
can i drink hiyo while pregnant or breastfeeding?+
to ensure our functional ingredients align with your health and birth plans, we suggest you consult with your doctor before drinking hiyo if pregnant or breastfeeding.
can i drive after drinking hiyo?+
yes—but be cautious and assess your tolerance prior to operating any vehicle.
will drinking hiyo cause me to fail a drug test?+
there is no ingredient in hiyo that would cause you to fail a drug test, so nothing to worry about here! all of our ingredients are organic, natural, and legal for sale.
how long is my hiyo good for?+
hiyo is shelf stable for up to one year! while they can be stored at room temperature, we recommend keeping them chilled in the fridge for an ultimate sipping experience.
Orders
where can i find hiyo?33
we are currently sold in stores throughout the united states, with some retailers servicing parts of canada and puerto rico.
check out our stockists page to find us on shelves near you!
where do you ship?33
we ship anywhere within the 48 contiguous united states.
how much does shipping cost?33
you only pay $4.99 for shipping if your order is under $50. for anything above that, shipping is on us (which is pretty sweet considering how criminally expensive it is to ship a beverage). pro-tip: subscriptions have free shipping always!
what forms of payment are accepted?33
we accept visa, mastercard, american express, discover, amazon pay, google pay, and paypal.
when will my order arrive?33
you should have received an email with your delivery details and tracking number. if you didn’t, let us know at hello@drinkhiyo.com. typically, orders arrive 3-7 business days after checkout.
can i change or cancel my order?33
once an order is placed, we cannot guarantee any modifications or cancellations, as orders go directly to our warehouse. if you need help, shoot us a note at hello@drinkhiyo.com with “change or cancel my order” in the subject line and a clear description of your sitch, and we’ll do our best to accommodate.
what is your return policy?33
we do not accept returns.
my order arrived damaged or never arrived.33
that’s a bummer! shoot us a note at hello@drinkhiyo.com with “damaged or lost order” in the subject line and any clues you may have that can help us solve this mystery.
what is onward vip protection+?33
we’ve partnered with onward to provide our customers with carbon neutral shipping protection and our 90-day satisfaction guarantee on your purchase. when you add onward to your order, you’ll be protected against lost, stolen or damaged packages. you’ll also have 90 days after your purchase to trial your hiyo products. if you are dissatisfied with your hiyo products, onward will work with us to make it right or refund your purchase.
how does onward work?33
onward is an on-demand concierge service that covers our customers in the event they have shipping issues or are dissatisfied with their first purchase. if you add onward to your order, you’ll be able to file a claim with just a few clicks and have the option of receiving a refund or a reorder based on the type of claim. your claim will be reviewed for approval within an hour.
how do i file a claim with onward?33
you can quickly file a claim through the email that onward sends you after you place your order, or you can file here.
who does onward partner with to make shipments carbon neutral?33
onward has partnered with cool effect, a 501c non-profit climate change organization, to neutralize carbon emissions from your shipments covered with onward. when you add onward to your order, you’ll be automatically taking action against climate change.
how much time do i have to file a claim with onward?33
you’ll have 90 days from the order date to file a claim.
subscriptions
why should i subscribe to hiyo?33
there isn’t a more cost-effective way to enjoy our bevs. with a subscription, enjoy a 10% discount + free shipping on every order, delicious hiyo delivered to your door every 30, 45, or 60 days, random surprise gifts, and our undying love and affection for you being a loyal member of our hiyo family.
how do i manage my subscription?33
to access your subscription, simply click the profile button in the top right corner of our website or visit
when will my subscription arrive?33
we'll pack and ship your subscription order as soon as we receive it. getting hiyo to your doorstep typically takes 3-7 business days, depending on where you are in the states. look out for confirmation emails and tracking updates from us for when the product has shipped and when it arrives.
for any other questions, shoot us a note at hello@drinkhiyo.com.
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