general
what is hiyo?
hiyo is an organic social tonic mindfully crafted with adaptogens, nootropics, and functional botanicals to elevate your mood and empower you in pursuit of life never wasted. with premium, organic ingredients like ashwagandha, lion’s mane, l-theanine, lemon balm, passion flower, and ginger, each can of hiyo produces a delightful sensation that we like to call “the float.” hiyo is available in four refreshing flavors: blackberry lemon, peach mango, strawberry guava, and watermelon lime.
what does hiyo taste like?
we may be biased, but we’d say it tastes like the best drink you’ve ever had. unbiased, hiyo is a lightly sweetened, fruit-forward seltzer made with natural juices and extracts. our blackberry lemon is bold and alluring, our peach mango is sweet and satisfying, our strawberry guava is vibrant and inviting, and our watermelon lime is light and refreshing.
is it healthy?
as the only usda certified functional non-alcoholic seltzer, hiyo is crafted with the most bioavailable, premium ingredients we can find. at just 30 calories per can, hiyo is also non-gmo, gluten-free, and vegan. so, we certainly think so!
what are adaptogens?
adaptogens are potent plants and mushrooms that help the body adapt to and counteract the harmful effects of stress. they regulate our cortisol levels, helping us reach a more balanced state of equilibrium.
what are nootropics?
nootropics are compounds which support healthy brain function. they've been shown to improve cognitive processing, mood, creativity, and focus. some are derived naturally, while others are synthetic. don’t worry, though! ours are all-natural and organic.
what are functional botanicals?
we like to call them our 'plants with benefits.' but by definition, a functional botanical is classified as a plant that provides a health benefit, or 'function,' beyond its basic nutritional profile.
can i drink too much hiyo?
if you’re new to hiyo, we suggest starting with a single can to discover where you may begin to feel "the float". that said, we don’t recommend drinking more than four cans in a single sitting as you’ll reach your daily recommended intake of the functional ingredients, causing the effects to plateau.
can i drink hiyo while taking medication?
since all humans and health needs are unique, we recommend consulting with your doctor on our ingredients before consuming hiyo.
can i drink hiyo while pregnant or breastfeeding?
to ensure proper alignment with your birth and natal care plans, we recommend consulting with your doctor on our ingredients before consuming hiyo.
how long is my hiyo good for?
hiyo is shelf stable for up to one year! while our cans are able to be stored at room temperature, we recommend keeping them chilled in the fridge for the optimal sipping experience.
the float
what is "the float"?
"the float" is a delightful stress-relieving, mood-boosting sensation that comes from 1.7 grams of the most bio-available, organic adaptogens, nootropics, and botanicals packed into each and every can of hiyo.
what causes "the float"?
put simply, it’s the unique blend of our six main functionals and their positive effects on the mind and body. ashwagandha relieves stress, l-theanine helps focus, lion’s mane promotes clarity, lemon balm reduces anxiety, passion flower stabilizes mood, and ginger aids digestion.
what does "the float" feel like?
although the functional ingredients in hiyo have been known to relieve stress, boost mood, and improve cognition, we like to leave it up to our fam to tell us how it makes them feel. some of our customers claim it melts away stress and relaxes the mind, while others say it boosts their vibe, helping them to be more present and talkative. in all honesty, you just have to try it for yourself.
is there any alcohol in hiyo?
hiyo is a 0% abv, non-alcoholic, alcohol-free seltzer. so... no alcohol here.
can i drive after drinking hiyo?
yes. there is no ingredient in hiyo that should impair your ability to operate a vehicle.
does hiyo contain caffeine?
nope! we want you to be able to sleep soundly after a night in or out. our natural lift comes from organic l-theanine, which is derived from decaffeinated green tea and won’t keep you up. on the flip side, l-theanine has actually been clinically recognized for promoting more restful sleep.
does hiyo contain cbd or thc?
hiyo is non-cannabis derived and does not contain cbd or thc. our ingredients are organic, natural, and legal for sale. the functionals are also non-psychoactive and do not cause cognitive impairment.
will hiyo show up on or cause me to fail a drug test?
nothing to worry about here! all ingredients in hiyo are categorized as "GRAS" (generally recognized as safe) by the FDA and would not appear on a drug test.
orders + shipping
where can i find hiyo?
we are currently sold in stores throughout the united states, with some retailers servicing parts of canada and puerto rico. check out our store locator to find us on shelves near you!
where do you ship?
we ship anywhere within the 48 contiguous united states.
how much does shipping cost?
you only pay $4.99 for shipping if your order is under $50. for anything above that, shipping is on us (which is pretty sweet considering how criminally expensive it is to ship beverages). pro-tip: subscriptions have free shipping always!
what forms of payment are accepted?
we accept visa, mastercard, american express, discover, diners club, amazon pay, apple pay, google pay, shop pay, and paypal.
when will my order arrive?
when your order leaves our warehouse, you should recieve a shipping confirmation email with your delivery details and tracking information. if you didn’t, let us know at hello@drinkhiyo.com. typically, orders arrive 5-7 business days after checkout.
can i change or cancel my order?
once an order is placed, we cannot guarantee any modifications or cancellations, as they are sent directly into our fulfillment process after checkout. if you need help, shoot us a note at hello@drinkhiyo.com with “change or cancel my order” in the subject line and a clear description of your situation, and we’ll do our best to accommodate.
my order arrived damaged or never arrived.
that’s a bummer! shoot us a note at hello@drinkhiyo.com with “damaged or lost order” in the subject line and any clues you may have that can help us solve this mystery.
subscriptions
why should i subscribe to hiyo?
there isn’t a more cost-effective way to enjoy our bevs. with a subscription, enjoy a 15% discount and free shipping on every order, delicious hiyo delivered to your door every 15, 30, 45, or 60 days, random surprise gifts, and our undying love and affection for you being a loyal member of our hiyo family.
how do i manage my subscription?
to access your subscription, simply click the profile button in the top right corner of our website or visit here.
when will my subscription arrive?
we'll pack and ship your subscription order as soon as we receive it. getting hiyo to your doorstep typically takes 5-7 business days, depending on where you are in the country. look out for confirmation emails and tracking updates from us when the product has shipped and when it arrives.
how can i pause my subscription?
you can pause your subscription by selecting "pause & set next date" on your subscription dashboard, which allows you to choose any new date in the future that you would prefer to receive your next order. you can change this date at any time, as many times as you would like.
how can i skip my order?
it's as simple as selecting "skip" on your subscription dashboard. we'll pick back up where your next cycle would have begun!
can i get my order earlier?
absolutely! on your subscription dashboard, you can select "get now" to have us start preparing your shipment immediately, or you can select "set next date" to move it to an earlier day of your choosing.
can i change my subscription order?
yes again! you can change the products on your subscription by navigating to your subscription dashboard and selecting "edit products." here, you can change the flavor and quantity of hiyo in your subscription.
how do i edit the frequency of my orders?
you can change your order frequency on your subscription dashboard by selecting "edit frequency." choose to receive your shipment of hiyo every 15, 30, 45, or 60 days.
how do i cancel my subscription?
we'll be sad to see you go! to cancel your plan, navigate to your subscription dashboard and select "cancel." if you change your mind, simply reactivate at any time via the subscription dashboard.