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you automatically earn rewards points with every order. you can earn even more points just by signing up, leaving a review, following our socials, and more - redeem $5+ for your next order by signing up to join our inner circle here.
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Frequently asked questions
When will my order arrive?
Orders typically take 3-7 business days to go from checkout to your doorstep. Our warehouse usually gets orders out the day after they are placed and then it just depends on how close you live to one of our warehouses. We have one in CA and one in OH.
Can i change or cancel my order?
unfortunately, once an order is placed, we cannot guarantee any modifications or cancellations. shoot us a note as soon as possible to hello@drinkhiyo.com with “change or cancel my order” in the subject line, and a clear description of your situation, and we’ll do our best to accommodate!
My order arrived damaged or never arrived.
we're sorry to hear that! shoot us a note at hello@drinkhiyo.com with “damaged or lost order” in the subject line, and any clues you may have that can help us solve this mystery. rest assured, we'll get you sorted!